Shipping and Order Policies
Thank you for shopping with Monet’s Kitchen. Please review the information below before placing your order so you know exactly what to expect.
Shipping & Delivery
Order Processing
Orders are carefully prepared and processed within 1–3 business days (excluding holidays).
U.S. Shipping Only
We currently ship within the United States only using trusted carriers such as USPS, UPS, and FedEx. Shipping options and rates are calculated at checkout.
Delivery Estimates
Estimated delivery times are provided at checkout and vary by location and carrier. Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Address Accuracy
Please confirm that your shipping address is correct before completing your purchase. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Carrier Responsibility
Once a package is in the carrier’s possession, delivery delays or issues are outside of our control.
Food Products & Final Sale Policy
Our food products are carefully prepared and packaged for shipment. Because of the nature of food items, all food sales are final.
While most of our food products are non-perishable, we are not responsible for changes in quality caused by carrier handling or delays once an order has shipped.
Order Issues
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the issue. We’ll review your request and assist as appropriate.
Additional Information
Holiday & Peak Periods
Processing and delivery times may be longer during holidays or high-volume periods. We appreciate your patience.
Policy Updates
We reserve the right to update these policies at any time.
Contact Us
If you have questions about your order, we’re happy to help. Please contact us at mk@monetskitchen.com